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Terms of service

Pop Mart Terms of Service

Welcome to use Pop Mart (operated by Pop Mart)! To ensure that you can use our website development services safely and happily, please read the following terms carefully. By registering or using our services, you indicate your agreement and acceptance of these terms.

Service content and scope of application
We are an online store registered in California, USA, mainly providing website development services. Our goal is to provide users with efficient and reliable solutions to help you create your own digital space.

2. User Qualifications
Age requirement: You must be at least 18 years old to register or use our services.

Account Termination: If we find that you have violated these terms (such as abusing the service, submitting false information, etc.), we reserve the right to immediately terminate your account and to pursue legal responsibility.

3. Prohibited behaviors
When using the service, you must not engage in the following activities:

Abuse of services (such as sending spam messages, maliciously attacking the system, etc.);

Upload or disseminate illegal, infringing or immoral content;

Using our trademarks or brand logos without permission.

4. Intellectual Property rights
Trademark protection: Our brand name, logo and all related designs are protected by law. You are not allowed to use it without authorization.

User content: The content you upload to the platform (such as images and copy) belongs to you personally, but you must ensure its legality.

5. Liability Limitation and Refund Policy
Refund limit: If the service is interrupted due to reasons not attributable to us, we will not be responsible for refunds.

30-day refund rule: If you need a refund, it must be requested within 30 days after the service purchase. Applications received after the deadline will no longer be accepted.

6. Free trial clause
We offer a 7-day free trial where you can experience the basic functions.

After the trial period ends, if the service is not cancelled, it will automatically switch to a paid subscription.

During the trial period, you must ensure that your account information is true and valid; otherwise, your service may be terminated.

7. Data Processing and Privacy
GDPR Compliance: We strictly adhere to the EU’s General Data Protection Regulation (GDPR) to ensure the security of your personal information.

Data usage: Your data is only used to provide services, optimize experiences, and send important notifications (such as service updates).

8. Service modifications and terms changes
We reserve the right to modify the terms of service at any time and will notify you by email or website announcement.

If you continue to use the service, it will be deemed that you accept the latest terms.

9. Third-party services
API usage limit: Our API allows a maximum of 100 requests per hour. Any requests exceeding this limit will be restricted.

Integration tools: We use third-party services such as Google Analytics to analyze traffic. You can turn off the relevant functions in your account Settings at any time.

10. Dispute Resolution and Legal jurisdiction
Mediation first: In case of disputes, both parties shall give priority to resolving them through friendly consultation or third-party mediation.

Legal application: This clause is governed by the laws of the State of California, United States. Any disputes shall be submitted to the courts of California for handling.

11. Other important matters
Service interruption: We may temporarily suspend services due to maintenance or upgrades, but we will notify users in advance.

Force Majeure: We shall not be held responsible for service interruptions caused by force majeure such as natural disasters and government actions.

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